FREQUENTLY ASKED QUESTIONS

As soon as the product is shipped, you will receive an e-mail from us. If you still have apprehensions, write to us at info@amercook.in, and your issue will be addressed in 48 hours.

Please check your bank/ credit card account to first ensure if your account has been debited. If your account has been debited after a payment failure, it is normally rolled back by banks within 10 business days.

For assistance you can write to us at info@amercook.in, we will be happy to help you out.

An email will be sent with your order information confirming your order and another email when your order is shipped out. However, the order will be accepted and sent to you once your credit card/ debit card and address details have been approved and verified. All you have to do then is, sit back, relax, and wait for your awesome product(s) to arrive.

We have tie ups with reputed courier companies, so your orders will be delivered right to your doorstep. All orders will be delivered in fully sealed packages to protect your goods and ensure that they reach you in perfect condition.

To place your order, follow these steps:

1. Browse through our wide catalogue of products until you find something you like, click the Add to Cart button (you are eligible to add multiple products to your cart)

2. Browse the website and choose all required products using the above step

3. To checkout – Click the Cart menu. If you have a coupon code, enter it and click the Apply Coupon button.

4. Click the Proceed to Checkout button to continue.

5. Enter your details: Name, Address and Contact Details.

6. Review the Your Order section and click the Place Order button.

7. Choose the desired payment method. Your options are: Credit Card, Debit Card, Net Banking, Wallets, and UPI.

8. Complete the payment to confirm your order.